Major changes:

1. You must be 18 to use Dropbox. Previously, you had to be 13 if in the United States, or 16 if higher. Dropbox may use information "Dropbox may use and rely on information from third parties, including age signals from app stores, for the purpose of enforcing this restriction."

2. Your account may be terminated if you don't have a Paid account and haven't accessed for 6 months. Previously, it was 12 months.

3. If you have multiple accounts tied to the same email address, and one is banned, the others may also be banned.

4. "Refunds are only issued if required by law." -> "Refunds are only issued in limited circumstances or if required by law."

5. You automatically agree to the new terms if you continue to have an account. Previously, it was only if you continued to use the service.

6. Some terms covering Teams accounts.

> 5. You automatically agree to the new terms if you continue to have an account.

I would really love to see courts throw this BS out.

Diffchecker for the save

https://www.diffchecker.com/QD8AKShC/

Looks like the major changes are:

- some stuff about Teams that's mostly only relevant if you're using your work email for a personal account

- minimium age 13 -> 18; add "Dropbox may use and rely on information from third parties, including age signals from app stores, for the purpose of enforcing this restriction."

- free accounts may be terminated after 6 months of no use (previously 12 months)

- removed "If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr." from the dispute resolution process.

I switched to Sync last year. Much cheaper, better quality.

Diff or it didn't happen

100%

It's 2026 and they're handling IT like pariahs of the stone age.

Even they grey beards of the 70s would have worked that out easily.

Oh it's probably intentional. I've seen efforts to simplify terms of service get rejected because "more people might read it if it's shorter".

Well, diff it then?

(I'm a former user of dropbox.)

Good services make change explicit.

Dropbox seems to have degraded into incompetence. Unable to provide good services.

Long time Dropbox user here. I would disagree. In my opinion they still have the best file sync platform of the big providers, easily beating onedrive and Google drive for reliability, especially with hundreds of thousands of files.

At the very least it looks like users must now be 18 years of age to use Dropbox.

Probably related to those ill-conceived “why won’t someone think of the children?!” laws.

Also, I think they shortened the deletion window of free accounts to be after 6 consecutive months of non-use.

TL;DR?

- You must be 18+

- You must access Dropbox every 6 months (from 12) if you have a free to ensure they don't delete your account

I saw a comment and didn’t prompt an LLM and see the whole difference: https://www.diffchecker.com/QD8AKShC/

Given the HN-worthy differences posted by others, here’s another example of why it’s not a good idea to delegate your thinking to LLMs.

This person has over 1000 submissions. Going for the quantity-first approach I guess...

There's at least 10 other accounts who do the same

Or they use it as their personal bookmarking tool