HN.zip

AI is killing B2B SaaS

92 points by namanyayg - 114 comments
kriro [3 hidden]5 mins ago
I'd actually say the opposite is the case. B2B (even SaaS) is probably the most robust when it comes to AI resistance. The described "in house vibe coded SaaS replacement" does not mirror my experience in B2B at all. The B2B software mindset I've encountered the most is "We'll pay you so we don't have to wrestle with this and can focus on what we do. We'll pay you even more if we worry even less." which is basically the opposite of...let's have someone inhouse vibe code and push to production. B2B is usually fairly conservative.
stronglikedan [3 hidden]5 mins ago
B2B is a large corp is like you describe, but it's very different in SMBs, and there are many, many more SMBs.
xhrpost [3 hidden]5 mins ago
Reminds me of a blog post a while back saying that gigabit fiber at home would lead to everyone running their own email server.
colechristensen [3 hidden]5 mins ago
I'm considering SaaS replacements with in house code in situations where my general thoughts are "how can this possibly be the pricing for this?" which is not uncommon.
monero-xmr [3 hidden]5 mins ago
Well before vibe coding, tons of open source software existed (and exists) to replace SaaS. With lots of features and knobs and real communities. But I still often pay for SaaS because managing it is a headache. Some human has to do it. I can pay the human or I can pay the company. I really don’t see how vibe coded toys can replace real battle tested SaaS products. A better explanation is the bubble in PE ratio is deflating and it’s happening all over, regressing to the mean. AI is a convenient explanation for everything
echelon [3 hidden]5 mins ago
How many SaaS companies are public? How is that bubble deflating?

These are real risks to these companies.

Your in-house teams can build replacements, it's just a matter of headcount. With Claude, you can build it and staff it and have time left over. Then your investment pays dividends instead of being a subscription straight jacket you have to keep renting.

I think there's an even faster middle ground: open source AI-assisted replacements for SaaS are probably coming. Some of these companies might offer managed versions, which will speed up adoption.

falloutx [3 hidden]5 mins ago
> Your in-house teams can build replacements, it's just a matter of headcount. With Claude, you can build it and staff it and have time left over. Then your investment pays dividends instead of being a subscription straight jacket you have to keep renting.

Lets take Figma as an example, Imagine you have 1000 employees, 300 of them need Figma, so you are paying 120k per year in Figma licenses. You can afford 1 employee working on your own internal Figma. you are paying the same but getting 100x worst experience, unless your 1 employee with CC can somehow find and copy important parts of Figma on his own, deploy and keep it running through the year without issues, which sounds ludicrous.

If you have less than 1000 employees it wouldnt even make sense to have 1 employee doing Figma

monero-xmr [3 hidden]5 mins ago
Now you have an entire in-house product to manage and build features on. It could potentially work but so much of what my company pays for is about much more than the software itself. One example would be BrowserStack for very specific browser and mobile app testing edge cases. Can’t vibe code this. Another would be a VPN service with the maximum number of locations to test how our system behaves when accessing from those locations. Another would be hosted git. Another is google suite and all of its apps. How can we vibe code Google Docs and Sheets and Drive and all of the integrations and tooling? It simply isn’t going to happen.
echelon [3 hidden]5 mins ago
I, on the other hand, can't wait to fire every single B2B subscription we've got.

B2B SaaS is a VULN. They get bought out, raise prices, fail. And then you have extremely large amounts of unplanned spend and engineering to get around them.

I remember when we replaced the feature flags and metrics dashboards with SignalFX and LaunchDarkly. Both of those went sour. SignalFx got bought out and quadrupled their insane prices. LaunchDarkly promised the moon, but their product worked worse than our in-house system and we spent nearly a year with a couple of dedicated headcount engineering workarounds.

Atlassian, you name it - it's all got to go.

I just wish I could include AWS in this list. Compute and infra needs to be as generic as water.

If you're working at SaaS, find an exit. AI is coming for you. Now's a great time to work on the AI replacement of your product.

falloutx [3 hidden]5 mins ago
> And then you have extremely large amounts of unplanned spend and engineering to get around them.

I have no idea how you are spending "large amounts" of unplanned spend on Saas products. Every company I worked for had Saas subscription costs being under 1% of capex. Unless you add AWS, which is actually "large amounts" but good luck vibe coding that.

echelon [3 hidden]5 mins ago
Metrics at a fintech processing billions of dollars of daily GPV, plus the signals from every microservice in the constellation are enormous. Huge scale time series data.

We had an in-house system that worked, but it was a two pizza team split between time series and logging. "Internal weirdware" got thrown around a lot, so we outsourced to SignalFx for a few years. It was bumpy. I liked our in-house system better, and I didn't build it.

Splunk then buys SignalFx and immediately multiplies the pricing at a conveniently timed contract renewal. Suddenly every team in the company has to plan an emergency migration.

kachapopopow [3 hidden]5 mins ago
hard disagree, several b2b categories are going extinct because AI just completely replaced them.

I mean if we want recent examples just look at tailwindui since it's technically a SaaS.

no_wizard [3 hidden]5 mins ago
TailwindUI unfortunately sits in a position of being an easy to disrupt business with current AI.

Now attempt the same with Zoom, I suspect vibe coding will fall down on a project that complex to fit the mental model of a single engineer maintained a widely used tool

mikeocool [3 hidden]5 mins ago
TailwindUI isn't really what I'd consider SaaS -- it was a buy once and download software product.

That means to keep making money they need keep selling new people. According to them, their only marketing channel was the Tailwind docs, AI made it so not nearly as many people needed to visit the tailwind docs.

If they had gone with the subscription SaaS model, they'd probably be a little better off, as they would have still had revenue coming in from their existing users.

nozzlegear [3 hidden]5 mins ago
Perhaps the case for premium CSS SaaS businesses, I guess (which seems particularly primed for disruption even pre-AI), but there are many more robust B2B categories out there that aren't literal code + docs as a service.
llmslave [3 hidden]5 mins ago
how dont people understand? if you have a VC funded b2b saas, you need to charge huge margins for the investors to get a return. now, small teams can vibe code a replacement and charge 90% less money. AI is going to kill saas margins.

i literally cannot understand why people keep repeating that non tech companies will build their own software, thats not the bear case for saas

ehutch79 [3 hidden]5 mins ago
Yeah.... The code isn't the hard part. That's not where the value is.

This hard part when you're doing in house stuff is getting a good spec, ongoing support, and long term maintenance.

I've gone trough development of a module with a stakeholder, got a whole spec, confirmed it, coded it, launched it, and was then told it didn't work at all like what they needed. It was literally what they told me... I've said 'yes we can make that report, what specific fields do you need' and gotten blank stares.

Even if you're lucky and the original stakeholder and the code are on the same page, as soon as you get a coworkers 'wouldnt it be nice if...' you're going to have a bad day if it's hand coded, vibecoded, or outsourced...

This has always been the problem, it's why no-code never _really_ worked, even if the tech was perfectly functional.

AstroBen [3 hidden]5 mins ago
Atlassian: surviving since 2002 because no-one could previously build a kanban board or project management app
metalrain [3 hidden]5 mins ago
I see that Software as a Service banked too much on the first S, Software. But really customers want the second S, the Service.

When you sell a service, it's opaque, customer don't really care how it is produced. They want things done for them.

AI isn't killing SaaS, it's shifting it to second S.

Customers don't care how the service is implemented, they care about it's quality, availability, price, etc.

Service providers do care about the first S, software makes servicing so much more scalable. You define the service once and then enable it to happen again and again.

falloutx [3 hidden]5 mins ago
They didnt, dont make the mistake of thinking Saas companies are just software companies. They are Sales companies who happen to sell software. Companies like Dropbox & Atlassian have long been surpassed in Tech but they live only because they continue selling even when demand was hard to get. Their moat is sales & networking and software has to be just good enough. And other part is service, these companies still have one of best costumer service since the start of early 2010s. You can still get refund on Uber quite easily, but if you try doing that at a regular old school company you would require a prayer and couple of business weeks.
metalrain [3 hidden]5 mins ago
Good point, sales is the winning factor in most cases. Why is Microsoft one of the largest software companies? Sales.
bigbuppo [3 hidden]5 mins ago
The problem with SaaS is that it's like the early dotcom era where you took a crackpot idea, added "...but on the internet" and it was worth $100mil until it wasn't. SaaS is more like... dBase III application, but with a pretty web UI and on the internet... and instead of hiring a person to do this work you using manual processes you can pay us 9x the cost of that but if you act now you can like it in at 6x the cost for the next 36 months with a 96 month commitment.
dgxyz [3 hidden]5 mins ago
Nah it's not that at all. Most of the services are totally fungible and everyone has a short attention span. You need to be in a market which is extremely difficult to disrupt and have a product which people are totally dependent on. And those tend to have a rather large cost to enter unless you were in early.
Zigurd [3 hidden]5 mins ago
That 2nd S is sometimes engineered into the product design to maximize vendor lock in, and consulting revenue.
metalrain [3 hidden]5 mins ago
Yes and that is exactly why they are losing. They have hostages not customers.
colechristensen [3 hidden]5 mins ago
I just don't want to pay $50/user/month for an initially open source product that was relicensed and then crippled that the initial group giving something away decided they wanted to make a business of it.
croes [3 hidden]5 mins ago
> it's quality, availability, price, etc.

Are you sure? Companies still use SharePoint Online, Teams etc.

The F in SharePoint stands for fast

metalrain [3 hidden]5 mins ago
Yes, many don't like Sharepoint, but still they use it. It's the tool they can use.

Customers don't care if Sharepoint uses LLM, they just want to share ideas, files, reports, pages, etc. If LLM makes it easier, great! If some other product makes it easier, great!

It's not about the product it's about the results.

ako [3 hidden]5 mins ago
You're proving the point? Sharepoint, teams: availability + price. Every company has microflows, sharepoint and teams are automatically available and part of the price or lower priced than the competition.
clarity_hacker [3 hidden]5 mins ago
The framing of 'vibe coding replaces SaaS' misses the more interesting shift: the value SaaS provided was never really the software — it was workflow automation. Software was just the best delivery mechanism we had.

What's changing is that agents + APIs are becoming a better delivery mechanism for many workflows than a UI you manually operate. A company paying $50k/year for a marketing analytics dashboard doesn't actually want a dashboard — they want answers about what's working. An LLM with API access to their data sources often delivers that faster than navigating someone else's opinionated interface.

The SaaS most at risk isn't infrastructure (Stripe, Twilio) or systems of record (Salesforce, Workday). It's the 'pretty UI on top of data you already own' tier — analytics, reporting, simple automation, basic CRM. That's where the compression happens. The products that survive will be the ones that become the system of record, or that offer value AI genuinely can't replicate (regulatory compliance, deep integrations with legacy systems, etc).

d_watt [3 hidden]5 mins ago
I think one of the interesting things here is that AI doesn't need to be able build B2B SaaS to kill it. So much of the overhead of B2B SaaS companies is thinking about multitenancy, intergrating with many auth providers and mapping those concepts to the program's user system, juggling 100 features when any given customer only needs 10 of them, creating PLG upsell flows to optimize conversions, instrumenting A/B tests etc...

A given company or enterprise does not have to vibe code all this, they just need to make the 10 features with the SLA they actually care about, directly driven off the systems they care about integrating with. And that new, tight, piece of software ends up being much more fit for purpose with full control of new features given to company deploying it. While this was always the case (buy vs build), AI changes the CapEx/OpEX for the build case.

bdcravens [3 hidden]5 mins ago
And in many cases, it's 12 features, with 2 of the features not even existing in the big SaaS.

I'm pretty sure every developer who has dealt with janky workflows in products like Jira has planned out their own version that fits like a glove, "if only I had more time".

falloutx [3 hidden]5 mins ago
If companies wanted to build thier own simple-JIRA they could have built themselves before. I dont think making a kanban board was hard even before AI.
TheGRS [3 hidden]5 mins ago
JIRA especially, and I'm always shaking my fist at Atlassian that simple APIs or workflows or reports aren't already included in the tool. I have to pay some other company $10/user/month to get this dumb report your tool should already be able to do?? Insane.
gritspants [3 hidden]5 mins ago
Pretty much. My employer was looking to cut costs and they were spending ~500k a year on a product that does little more than map entra roles/groups to datasets and integrated with a federated query engine through a plugin. Took a couple days to build a replacement. The product had only a few features we needed.
elevation [3 hidden]5 mins ago
As niche SaaS provider, I'm trying to avoid succumbing to the same fate. The product I built carefully for years would now be within the reach of a senior dev with a couple focused weeks -- if they knew all the requirements. To avoid being overtaken, I'm working to increase my customer's requirements -- getting them hooked on new reports and features I never had time to build before LLMs could do it for me. This makes it less likely for a competitor to be able to afford to quickly replace me.

At the same time, I have no idea what the cost of LLMs usage will be in the future. So I'm working to ensure the architecture stays clean and maintainable for humans in case this kind of tooling becomes untenable.

gritspants [3 hidden]5 mins ago
That sounds like a good strategy to me. We have a couple other products we're looking to knock out to reduce costs, and the decision comes down to me and another colleague. The thing these businesses have in common - difficult to partner with, rough edges for the use cases we need, and no appetite on their end to shore them up. We're paying premium prices for a subpar experience. If instead they adopted your thinking, perhaps we would've looked for savings elsewhere.
throwway120385 [3 hidden]5 mins ago
I've found in the embedded space that people sell lots and lots of products that do everything you could ever want, and the most efficient thing to do is not buy those things and instead find a way to do just the subset of things you care about with your own back-end systems. The upshot of that is that because you're in total control if something goes wrong you can fix it without getting 6 people on a phone call to point fingers at each other.
namanyayg [3 hidden]5 mins ago
Exactly, a lot more focus -- and most importantly specific domain knowledge -- allows the end-user to build exactly what they need, fast.
jboggan [3 hidden]5 mins ago
I don't think it is killing SaaS. I have definitely had to extend my sales cycle when a potential customer vibe-coded a quick fix for a pain point that might have triggered a sale a few weeks earlier, but eventually the benefit delivered by someone else caring about the software as their entire mission really wins out over a feature here and there.

If you are selling SaaS consider that a vibe-coding customer is validating your feature roadmap with their own time and sweat. It's actually a very positive signal because it demonstrates how badly that product is needed. If they could vibe code a "good enough" version of something to get themselves unstuck for a week, you should be able to iterate on those features and build something even better in short order, except deployed securely and professionally.

Everyone's going to talk about how cool their custom vibe-coded CRM is until they get stuck in a failed migration.

falloutx [3 hidden]5 mins ago
Yeah I have been saying this since the start of vibe coding, Saas companies rely on their sales, who are good enough to sell ther products even in tougher conditions. Software costs for the companies is 100% tax deductible, and they spend a very little on it (Most of times its less than 1% of CapEx). Only reason to optimize this cost is if the Execs of those companies think you can sell the same product.
epolanski [3 hidden]5 mins ago
> How to keep asking customers for renewal, when every customer feels they can get something better built with vibe-coded AI products?

Wrong take. You don't need to build something better, you only need something good enough that matches what you actually need. Whether you build it or not and ditch the SaaS is more of an economic calculus.

Also, this isn't much about ditching the likes of Jira not even mentioning open source jira clones exists from decades.

This is more of ditching the kind of extremely-expensive-license that traps your own company and raises the price 5/10% every year. Like industrial ERP or CRM products that also require dedicated developers anyway and you spend hundreds of thousands if not millions for them. Very common, e.g. for inventory or warehouse management.

For this kind of software, and more, it makes sense to consider in-housing, especially when building prototypes with a handful of capable developers with AI can let you experiment.

I think that in the next decade the SaaS that will survive will be the evergreen office suite/teams, because you just won't get people out of powerpoint/excel/outlook, and it's cheap enough and products for which the moat is mostly tied to bureaucratic/legal issues (e.g. payrolls) and you just can't keep up with it.

zdragnar [3 hidden]5 mins ago
Having participated in the build of an inventory system / system of record for a large national retail company, I can't see vibe coding helping anything more than the prototyping in the discovery / requirements gathering parts of the process.

The sheer volume of data, the need for real time consistency in store locations, yada yada means that bad early decisions bite hard down the road.

Lots of drudge work can be assisted by AI, especially if you need to do things like in ingest excel sheets or spit out reports, but I would run far away from anything vibe coded as hard as possible.

bbatha [3 hidden]5 mins ago
Its funny you mention excel, I see vibe coding in the business sense right now being a gateway to replace all of the ad hoc uses of excel. We've basically leveled up the quality of the software you can build before buying a SaaS product or a hiring an in house engineer.
re-thc [3 hidden]5 mins ago
> I see vibe coding in the business sense right now being a gateway to replace all of the ad hoc uses of excel

I rather use Excel. It's likely More robust and safer than the vibe coded app that could trigger data loss / incorrectness / issues any time.

epolanski [3 hidden]5 mins ago
The example I made about inventory wasn't random.

One of my clients spends 500k+ on XXX licensing per year (for a 200M revenue company that's not peanuts), and on top of that has to employ 12 full time XXX developers (that command high figures just for their expertise on that software while providing very little productivity) and every single feature takes months to develop anyway. Talking about stuff like adding few fields to a csv output.

So the total cost of XXX is in the 2M/year range, and it keeps ballooning.

My (4 men) team already takes care of the entire warehouse management process except inventory, the only thing that XXX provides, we literally handle everything: picking, manufacturing, packaging, shipping phase and many others.

In any case, nobody has mentioned vibe coding.

I stated that a handful of good engineers with the aid of AI in a couple of months can provide a working prototype to evaluate. In our case it's about extending our software that already does everything, except inventory management.

When you spend 2M/year on a software (1% of your revenue), growing every year by 100/150k it makes sense to experiment building a solution in house.

nozzlegear [3 hidden]5 mins ago
> AI is killing B2B SaaS

Anecdata sample size of one, but this is not my experience at all. My business has only continued to grow over the past couple years, and I don't think I've had a single customer mention AI to me at all.

eli [3 hidden]5 mins ago
I don't really agree with this.

Simple CRUD app sure, but we're nowhere near being able to vibe code even a relatively low-complexity enterprise SaaS product.

If it's got customer data in it and/or you're making important business decisions based on it, you really need your system to be accurate and secure. My experience is the people who procure enterprise software know this and tend to care a lot about it. They often have legal and contractual obligations around that.

In the 1990s there were people who thought OOP with point and click tools like FoxPro and Delphi would make it so easy to create software that everything could be built in-house without expert programmers. The invention of SQL was supposed to eliminate roles like Report Writer and Data Analyst because now business people could just write their own queries "in English" and get back answers.

mschuster91 [3 hidden]5 mins ago
> In the 1990s there were people who thought OOP with point and click tools like FoxPro and Delphi would make it so easy to create software that everything could be built in-house without expert programmers. The invention of SQL was supposed to eliminate roles like Report Writer and Data Analyst because now business people could just write their own queries "in English" and get back answers.

And yet, precisely that happened in the end, just not with the tools envisioned. Excel, VBA and, where you had one knowledgeable employee, MS Access makes for incredibly powerful and incredibly hard to maintain "shadow IT" - and made even more difficult when someone sneaked in a password, because that takes a bit of an effort to remove [1], knowledge that is easy for us today to find, but not when I was young.

Also, back in the IE6 era, there was a lot of point-and-click created web interfaces... just that it wasn't HTML5 or even HTML. It was an <object> tag loading some ActiveX written by some intern in VB6, or Java, or Flash. I sort of miss that era but also, it was a damn security nightmare. Flash with its constant stream of security vulnerabilities was ripe for exploits, but at least it didn't run native code with full user privileges by design. I'm not kidding, theoretically you could go and import/use functions from any system DLL up to and including Kernel32. OLE/OCX, ActiveX... a design way ahead of its time.

[1] https://stackoverflow.com/questions/272503/removing-the-pass...

eli [3 hidden]5 mins ago
Software got easier to develop, but we just came up with more problems to solve with software.

The new tools didn't shrink demand for COTS enterprise software - it grew massively since the 90s!

hoppp [3 hidden]5 mins ago
The trick is to build stuff that is hard to vibe code
throw876987696 [3 hidden]5 mins ago
Time will tell.
JaggedJax [3 hidden]5 mins ago
Maybe it's mostly from AI, maybe it's mostly general economic cutbacks. I also feel like these "wrapper" style SaaS products are the first ones companies are dropping when they are looking to cut costs, and I think a lot of companies are looking to cut costs. I do agree with the overall conclusion either way, that System of Record products/companies are the most likely to survive. There are a lot of SaaS companies with questionable long-term businesses who are getting hit, but that was bound to happen.
linkjuice4all [3 hidden]5 mins ago
I think it's a combination of budgeting, upward price pressure from the SaaS companies themselves, plus bringing things in-house through vibe coding, but there's another factor that I think is harming existing SaaS products. Many of them are becoming legacy solutions with AI bolted on top so they don't really feel that effective or next-level. The underlying tech might even be a generation older too - but the SaaS value-add is providing support, scaling, etc to maintain whatever some old tech that's still a requirement. At some point someone looks at all of these interconnected systems and just says 'start over'.

Vibe coding might not be supplanting all SaaS solutions but it's definitely shaking out "last-gen" solutions.

jordanb [3 hidden]5 mins ago
The stocks of a lot of these SaaS companies were priced on the expectation that they could become the next IBM: become entrenched with the customer and then hike prices until their eyes bleed.

A lot of companies have been too smart for that, and a lot of SaaS offerings are too small to be truly entrenched. Arguably the investment horizon is too short (IBM took decades getting to that point).

The only real vendors who managed to become the next IBM are the cloud providers.

namanyayg [3 hidden]5 mins ago
System of Records especially for boring industries is the way to go. What kind of wrapper SaaS are you seeing getting dropped?
JaggedJax [3 hidden]5 mins ago
Analytical systems. I see a lot of add-on services that will add intelligence/analytics/etc and companies try them out to solve some issue they have and bounce off them frequently due to growing costs. I can only assume as mentioned that over time these are also easier for companies to in-house vibe-code as well, I just haven't seen a ton of that yet, but people are definitely trying which still shrinks the available pie.
esafak [3 hidden]5 mins ago
I don't see that happening because companies need to concentrate on their differentiators. Is your enterprise vibe coding its own SaaS? Who's taking care of it?
conductr [3 hidden]5 mins ago
> Is your enterprise vibe coding its own SaaS?

Yes, a lot.

> Who's taking care of it?

It's not hard.

We wouldn't do it for tools that are purpose made and have sane pricing in the market place. We do it for stuff that would traditionally go on a 'platform' like Salesforce or something that requires a lot of customization to begin with. It's so much easier to just roll your own than even just going through the procurement process of those kinds of tools much less the integration and change process (hiring consultants, etc). I'm not hands on with it, but I know our small group of AI are helping us eliminate $5m recurring annual spend this year and that's directly impacting the topic article. I won't be surprised if at some point we replace our more sticky ERP software or use this leverage to negotiate prices that are sane. Businesses have been gouged by enterprise software long enough.

esafak [3 hidden]5 mins ago
Am I to understand your company wrote a CRM? What other applications did you replace? What company is this?
conductr [3 hidden]5 mins ago
Yes to some extent. We wrote a CRM that works for what we needed. It's not a full blown SaaS product we could sell to any company as a tenant, as they would all want other features that aren't important to us. This is what happens during an implementation anyways, we only implement what we care about.

No names, but my company is service companies (mostly residential) - many logos with different verticals (think electric, hvac, etc). Having a SaaS CRM that served all our brands needs was always a challenge and made aggregating anything difficult (we basically were running multiple CRMs)

We were using dozens of SaaS tools per logo - and just going through them all and figuring out what features we need/want and rolling them into the larger system. We've also built handful of things for internal operations, finance, etc

falloutx [3 hidden]5 mins ago
Imagine working at a company who has it own Figma, Docker etc... Thats a recipe for disaster.
esafak [3 hidden]5 mins ago
And you'd have to relearn everything every time you changed companies.
croes [3 hidden]5 mins ago
AI
esafak [3 hidden]5 mins ago
It's hard to tell when people are joking.
vemv [3 hidden]5 mins ago
It's not and I really doubt it will, for true SaaS platforms. A desktop .gif recorder (frequent example I've read about) is not a SaaS, even if you charge monthly for it.

Let's put an example an exception-tracking SaaS (Sentry, Rollbar). How do the economics of paying a few hundred bucks per month compare vs. allocating engineering resources to an in-house tracker? Think development time, infra investment, tokens, iteration, uptime, etc. And the opportunity cost of focusing on your original business instead.

One would quickly find out that the domain being replaced is far more complex and data-intensive than estimated.

insane_dreamer [3 hidden]5 mins ago
There are many cases where the company might only use a fraction of the features (and therefore complexity) of the SaaS and so only need to develop and maintain those features they actually need. That's when ditching the SaaS can make sense if you can easily develop/maintain what you specifically need on your own with AI assistance.
falloutx [3 hidden]5 mins ago
Even if they use it less, if you combine all of the Saas products used by a company, thats a tiny fraction of the overall CapEx. And this cost is tax deductible, so there is no reason to optimise it unless Execs are really penny pinching, but at that point that company isn't worth selling to anyway.
spprashant [3 hidden]5 mins ago
Saas companies will survive for the same reason they do today. The operational overhead of any sufficiently complicated piece of software is too much, even more so if it's vibe coded.
Hamuko [3 hidden]5 mins ago
The bus factor is gonna be pretty high if your enterprise relies on an internal tool that some guy at your company vibe coded at some point.
rvnx [3 hidden]5 mins ago
This was true pre-AI, but now, the bus factor is actually way lower in any software than it was before:

- Hey Claude, what is the project in XXXXX/ about and how does it work ? What should be improved there ?

falloutx [3 hidden]5 mins ago
Bus factor would be 0 because even he wont be able to debug it.
cmiles8 [3 hidden]5 mins ago
“Killing” is a bit strong, but is there a world where folks just vibe code solutions that they would have bought previously? Absolutely and and I think that world is here now.

I’ve seen many startups recently were it was like “guys I could vibe code your ‘product’ in the afternoon.” Yes someone needs to look after it etc, but the bar on where companies buy vs build is getting much, much higher.

(Insert rant from dev teams about the code sucks, who will maintain it, etc). Yes all valid points, but things are changing regardless of if folks like it or not.

throw1235435 [3 hidden]5 mins ago
A lot of startups/small businesses are like "with AI we can build more than ever". The problem is so can everyone else and capitalism rewards scarcity not value. The bar for startups and small software business has risen quite substantially. I know we are avoiding buying software now where I work if possible unless we previously committed to it (contracts).
AstroBen [3 hidden]5 mins ago
Here is the list of evidence the author gives for why AI is the reason software company stocks are down:
raunaqvaisoha [3 hidden]5 mins ago
Focus is a currency and you have a limited amount of it, if all SaaS is built internally, teams would go bankrupt. There's likely always going to be a band of experts focused on solving a problem and everyone pays them to solve it for them, because they do it better and can handle the hassle of maintaining it.
scott-iii [3 hidden]5 mins ago
the procurement bypass was the best part. now watching ai devs ship faster than our salesforce admin could configure flows
ezekg [3 hidden]5 mins ago
Anybody who says this doesn't understand build vs buy, and why companies buy in the first place, or they'll selling AI.
sqircles [3 hidden]5 mins ago
I would assume one major thing here is that many orgs only need a small subset of functionality from what most products provide. Many times, that small subset of functionality is only "good enough" in and of itself, but the org is paying the premium for the entire suite of whatever it is. This makes realizing that an LLM can get them to MVP and beyond much easier.

Charging hundreds of thousands if not millions per year for very basic functionality is what is "killing" b2b SaaS.

pjmlp [3 hidden]5 mins ago
Not sure about that, however agents in low code tools are certainly taking over old school integrations.
namanyayg [3 hidden]5 mins ago
Nice, what kind of agents and integrations are you seeing being used?
pjmlp [3 hidden]5 mins ago
Platforms like Boomi, Workato, Optimizely Opal,
harundu [3 hidden]5 mins ago
Sure, vibe coding has impacted user's expectations. They know you can ship a new update easier and faster than before - and you actually can.

But, not sure which successful SaaS companies just stopped shipping any updates to the product, never talked to their customers and never added any new features to win over major new accounts - and still managed to survive and thrive?

And the author actually confirms this:

> AI isn’t killing B2B SaaS. It’s killing B2B SaaS that refuses to evolve.

falloutx [3 hidden]5 mins ago
> They know you can ship a new update easier and faster than before - and you actually can.

And all of those updates are just AI features.

re-thc [3 hidden]5 mins ago
> Sure, vibe coding has impacted user's expectations. They know you can ship a new update easier and faster than before - and you actually can.

Can you though? With major bugs? We've been getting more and more crashes, downtime, issues etc lately and a lot of it has had to do with vibe coding.

The whole point of these B2B SaaS is meant to be quality.

i.e. it's set users' expectations but in the wrong way.

Hamuko [3 hidden]5 mins ago
>They know you can ship a new update easier and faster than before - and you actually can.

How's that going for Microsoft?

https://www.windowscentral.com/microsoft/windows-11/2025-has...

pagwin [3 hidden]5 mins ago
Something notable for SaaS which this article doesn't mention is that in some cases the reason to buy rather than make yourself is due to needing to handle a bunch of different regulations which LLMs don't threaten (barring businesses which would rather have lawsuits than pay for a SaaS).
TheGRS [3 hidden]5 mins ago
I've worked in SaaS for most of my career, only recently working at a big corp who is largely the buyer and user of SaaS tools to meet their objectives. From the perspective of the corp business buyer, they want something that works for their needs and they want to buy something instead of build it because the support costs are gnarly. They already have engineers dedicated to the tools they've purchased. Much better to put the risk on someone else they can yell at. And the permissions and access to these tools, reports, data, is usually its own special problem to manage. Building a lot of one-off tools is going to just give IT a huge headache and they will push the org to buy before vibe coding a solution.
random3 [3 hidden]5 mins ago
AI isn't killing B2B SaaS. It's killing the service economy. Perhaps, the correct term, technically, is just shrinking it to very very small fraction.
exceptione [3 hidden]5 mins ago
If that would be true, expect in the next decade a frantic search for seclusive grey beards, those who haven't given up their rituals and ancient languages.

If your workforce is vibing all day, they will have no capacity for maintenance, because it isn't their code. So the maintenance that happens will be slop and more spaghetti. I am not saying cases like that never existed before, but such companies will face a moment of truth sooner or later.

chaitanyya [3 hidden]5 mins ago
Well it definitely killed mine so I can't say this is not true
lelanthran [3 hidden]5 mins ago
> Well it definitely killed mine so I can't say this is not true

I feel like there's an interesting story in there.

tiffanyh [3 hidden]5 mins ago
I'm sorry to hear that ... if not too painful, would you mind sharing more (so others can learn).
namanyayg [3 hidden]5 mins ago
Oh no...
morgango [3 hidden]5 mins ago
Be a System of Record, not just a Wrapper™ is excellent advice.
namanyayg [3 hidden]5 mins ago
Thank you! I hope you enjoyed the little ™ at the end as well.
avereveard [3 hidden]5 mins ago
here's the secret saas can vibe code features too on top of their paid well developed and secured api. they can get off their ass and vibe code a mcp wrapper, so user can use the ai tooling they pay for to interact with their saas. and they'd be called visionary hero of the agentic revolution.

but they don't want to. and they will be replaced, as it's good and well.

namanyayg [3 hidden]5 mins ago
Some founders are realizing this, we're helping a lot of B2B SaaS achieve exactly this with our whitelabelled solution.
zipy124 [3 hidden]5 mins ago
no. High interest rates and a cautionary view of future economic growth are killing B2B SaaS. Money is no longer free, and so there is a bigger push for cost-cutting rather than growing your buisness with free money.
cess11 [3 hidden]5 mins ago
"The SaaS model was built on a simple premise: we build it once, you pay forever."

I've never seen a SaaS product that fits this description. There are always things to do. Libraries to upgrade, performance bottlenecks to diddle around with, an endless stream of nonsense feature requests from people at the customer who never actually use the product, fun experiments your developers want to try out, and so on.

The hard part in SaaS is to delete code, and that's what you should do, at least some of the time. Either through simplifications, or just outright erasing functionality that very few if any of your customers rely on.

What you should not do is let your customers grow the liability that is code in your production environment, unless your entire product set is designed to handle things like this, e.g. the business models of Salesforce and SAP.

MagicMoonlight [3 hidden]5 mins ago
No it isn’t. Writing the code was never the issue with making software, it was designing it.

You can shit out an app with AI, just like you could with Indian workers. But that doesn’t mean it will work properly or that you’ll be able to maintain it.

And most importantly, it only works for code they could steal from GitHub. It has no idea how to replicate sensitive systems which aren’t publically documented, and those are some of the most valuable contracts.

manishsharan [3 hidden]5 mins ago
I used to be a big advocate for Salesforce in my organization. And it was really great .. allowing us to deliver new functionality without the usual IT procurement bureaucracy.

Now with cloud maturity and Vibe coders who will get better and cheaper, I think it's possible to replace all the features we use on Salesforce at a fraction of the cost of our Salesforce licensing cost.

stego-tech [3 hidden]5 mins ago
I don't think AI is killing B2B SaaS so much as companies are finally reckoning with the immense costs of SaaS in a markably different environment than when SaaS exploded in popularity, and AI offers an off-ramp to some. Let's break it down camp-by-camp to show you what I mean:

1) The must-haves. These are your email and communication systems, the things you absolutely have to have up and available at all times to do business. While previously self-hosted (Exchange/Sendmail, IRC/Skype/Jabber, CallManager/UCS), the immense costs and complexities of managing systems ultimately built on archaic, monolithic, and otherwise difficult-to-scale technologies meant that SaaS made sense from a cost and a technical perspective. Let's face it, the fact nobody really hosts their own e-mail anymore in favor of Proton/Microsoft/Google/et al shows that self-hosting is the exception here, not the norm - and they're not going anywhere regardless of how bad the economy gets. These are the "housing stock" of business, and there's plenty of cheap stock always available to setup shop in without the need for technical talent.

2) The juggernauts. The, "we can do this ourselves, but the pain will be so immense that we really don't want to". This is the area where early SaaS solutions cornered and exploded in growth (O365, ServiceNow, Google Workspaces), because managing these things yourself - while feasible, even preferable - was just too cheap to pass up having someone else wrangle on your behalf with a reasonable SLA, freeing up your tech talent for all the other stuff. The problem is that once-focused products have become huge behemoths of complex features that most customers neither need nor use on a regular basis, at least after the initial pricey integration. Add in the ease of maintainability and scalability brought by containers or microservices, along with the availability and reliability of public cloud infrastructure, and suddenly there's more businesses re-evaluating their relationships with these products in the face of ever-rising prices. With AI tooling making data exfiltration and integration easier than ever from these sorts of products, I expect businesses to start consolidating into a single source of truth instead of using dozens of specific product suites - but not toppling any outright.

3) The nice-to-haves. The Figmas, the HubSpots, the myriad of niche-function-high-cost SaaS companies out there making up the bulk of the market. Those whose products lack self-hosted alternatives risk having vibe-coded alternatives be "good enough" for an Enterprise looking to slash costs without regard to long-term support or quality; those who compete with self-hosted alternatives are almost certainly cooked, to varying degrees. If AI tooling can crank out content similar in quality to Figma and the company has tech talent to refine it for long-term use, why bother paying for Figma? If AI tooling can crank out a CRUD UI for users that just executes standard REST API calls behind the scenes, then why bother paying for fancy frontends? While it's technically interesting and novel at how these startups solved issues around scaling, or databases, or tenancy, the reality is that a lot of these niche products or services could be handled in-house with a container manager, a Postgres instance, and a mid-level IT person to poke it when things go pear-shaped. The higher per-seat prices of a lot of these services make them ripe for replacement in businesses comfortable with leveraging AI for building solutions, and I expect that number to grow as the tools become more widely available and IT-friendly in terms of security.

Ultimately, the core promise of SaaS to business customers was all the functionality with none of the costs of self-hosting support. Nowadays, many of them have evolved into solutions that are more expensive than self-hosted options, and businesses that have shifted IT into public clouds or container-based systems have realized they can do the same thing for less themselves, at the cost of some UI/UX niceties in the process. Now that we (IT) can crank out integrations with local LLMs with little to no cost, we're finally able to merge datasets into singular pools or services - and I'm not talking about Snowflake or its "big data" ilk so much as just finally getting everything into Salesforce or ServiceNow without having to bring in consultants.

The must-haves and many of the juggernauts will remain - for now. It's the niche players that need to watch their moats.

semiquaver [3 hidden]5 mins ago
I know this is petty but I stopped reading when I saw the “c-t” ligature in the article headings. Obnoxious and pretentious.
namanyayg [3 hidden]5 mins ago
I'm the biggest typography nerd and I'll fight to death in the defense of ligatures! Bring them back
re-thc [3 hidden]5 mins ago
Are B2B sales actually impacted or is the stock market just randomly predicting AI will impact B2B and selling off?

Since when does stock price / valuation have to match actual business realities?

guywithahat [3 hidden]5 mins ago
I didn't realize B2B SaaS products were in freefall like his numbers suggest. I'm not convinced customers are leaving to vibe code their own products but I do believe we're seeing a major shift in the market, pushed by the sudden relative ease of coding. There are a lot of B2B SaaS products which are outdated and I wouldn't be surprised if they're supplanted by much faster competition
namanyayg [3 hidden]5 mins ago
Yup it's definitely not because _customers_ are coding solutions, but the trend and motivation seems to come from the fact that customers are realizing there's something else possible except being tied into expensive recurring yearly subscriptions.

I was surprised when I saw the numbers from Bloomberg myself as well!

fogzen [3 hidden]5 mins ago
Having worked in enterprise B2B SaaS for a long time, almost every feature I built could have been a simple spreadsheet or some emails. So I'm highly skeptical AI is going to change anything.

Enterprise sales basically works like this: A non-technical sales team aggressively promises everything to win a deal to a non-technical procurement or exec team. When the deal is won, the SaaS sales team tells engineers "go build this" regardless of how stupid it is. And the customer tells their employees "you now have to use this SaaS" regardless of whether it makes sense.

dotdi [3 hidden]5 mins ago
This immediately lost credibility for me with this quote:

> And vibe coding is fun. Even Bret Taylor, OpenAI’s chair, acknowledges it’s become a legitimate development approach.

Color me shocked! Bret, who directly profits by how his product is perceived, thinks it's legitimate???? /s

namanyayg [3 hidden]5 mins ago
Good point -- removed for being biased and partial. Thanks for the feedback!
lelanthran [3 hidden]5 mins ago
> Good point -- removed for being biased and impartial. Thanks for the feedback!

??? Do you mean biased or do you mean impartial?

warkdarrior [3 hidden]5 mins ago
"biased" and "impartial" are antonyms. Pick one or the other.
namanyayg [3 hidden]5 mins ago
Edited, allow me blame it on my ~12 hour workday today :^)